Emotional Intelligence: The Ingredient for Effective Leaders

November 20, 2026In-personSpringfieldMO

Emotional Intelligence: The Ingredient for Effective Leaders

Emotional Intelligence has been identified as the single most important competency for effective leadership. According to Dan Goleman’s ground-breaking book, "Nothing else, including gender, education, geographic area, age, or hours worked came as close to predicting success as…

The Effective Leader

December 2, 2026In-personSpringfieldMO

The Effective Leader

Increasingly, organizations are realizing the need for leadership at all levels. Because people want to be led, not managed, managers need to develop as leaders in addition to being highly competent in functional management areas. There is an impressive body of knowledge regarding leadership, and the skills needed to be an…

Successful Project Management (2-Day Program)

December 3, 2026 - December 4, 2026In-personSpringfieldMO

Successful Project Management (2-Day Program)

Managers are constantly called upon to manage projects or to be part of a project team. The effective management of projects – completion within a deadline and a budget, subject to performance criteria – is the cornerstone for business success. All projects are undertaken to achieve specific results…

Excelling as an Administrative Professional

December 9, 2026In-personSpringfieldMO

Excelling as an Administrative Professional

Understand & Grow Your Value as an Administrative Professional.

Administrative professionals often underestimate their impact, despite being incredibly valuable leaders within their organization. With ever-changing technology and organizational climates, expectations are increasing in job…