405 N Jefferson Ave
Springfield, MO 65806-1110

The 12-week Essentials of Effective Supervision course provides a strong knowledge base for first-line supervisors, managers and team leaders. This series is designed to provide new supervisors, and those aspiring to become supervisors, with a unique blend of knowledge, skills and strategies in the areas needed to effectively and efficiently supervise others. Participants will immediately put their new skills into practice. The topics covered each week are core issues proven to be the keys for supervisory success. Supervisors at all levels need to handle these areas with confidence and authority to effectively deal with and manage the employees they supervise.

  1. The Changing Role of the Frontline Supervisor 
  2. Managing Diversity in the Workplace 
  3. Leadership and Motivation
  4. Legal Responsibilities of the Supervisor
  5. Effective Communication
  6. Orienting & Training New Workers
  7. The Supervisors Role in Performance Appraisals
  8. Dealing with Conflict & Disciplinary Procedures
  9. Planning for Results & Problem Solving
  10. Dealing with Stress, Time Management & Delegation
  11. Safety and Security Issues
  12. Creating High-Performance Teams

Cost: $1,299 per person

Register online at:

Sessions: (6:00 pm - 9:00 pm)

  1. 2/13/2024
  2. 2/20/2024
  3. 2/27/2024
  4. 3/5/2024
  5. 3/19/2024
  6. 3/26/2024
  7. 4/2/2024
  8. 4/9/2024
  9. 4/16/2024
  10. 4/23/2024
  11. 4/30/2024
  12. 5/7/2024
U.S. Small Business Administration

The Missouri SBDC is funded in part through a cooperative agreement with the U.S. Small Business Administration. Programs are extended to the public on a non-discriminatory basis.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance to the SBDC hosting the event.  The Missouri SBDC is a University of Missouri Extension partner.